At Elkhorn, superlative customer service and 100% customer satisfaction are primary business goals. Elkhorn rods and reels have a lifetime warranty. Our no-nonsense guarantee is simple: If the rod or reel requires repair, we will fix it for a minimal fee plus shipping and insurance.  So fish hard.  You are covered.

The fee for most broken rod sections is $35.  Butt sections are a bit more.   We keep replacements rod sections in stock, so with only a few exceptions, turnaround time is quick.  Reels can often be repaired for a cost of $40.

To insure that you receive the proper replacement rod section, it is necessary for you to send the entire rod even if only one section needs replacement.  Your rod case is a perfect container, and will fit in a commonly available triangular cardboard packing tube.

When the repair or replacement is complete and shipping is calculated we will contact you for payment. Simply return the rod or reel to:

 

Elkhorn Fly Rod and Reel

3121 W Eisenhower Blvd

Loveland, CO 80537

 

Take a moment to complete the Warranty Form here.  It will alert us to expect your package, and provide contact information in case your package does not arrive in a timely manner.

Warranty Form

  • Can be found on rod case or reel foot.
  • Note the date you shipped your package to Elkhorn.